Skip to content

Build an Emergency Plan Your Twin Cities Business Can Actually Use

Join the Chamber and become a viable member of the local business community.

Small business emergency planning means having documented procedures for responding to and recovering from unexpected disruptions — and FEMA data makes the cost of skipping it clear. Businesses that cannot restore operations within five days of a disaster fail within one year at a 90% rate. For owners in Cottage Grove, Newport, and St. Paul Park, the risk is local: severe winters, spring flooding along the Mississippi corridor, and extended power outages are real operational threats. An emergency plan won't prevent disaster, but it's what separates businesses that reopen from those that don't.

Know What Risks Your Business Actually Faces

Start by listing the hazards most likely to affect your specific operations and location. A retailer near the riverfront has different exposure than an office-based professional services firm. Walk through what would happen if the power went out for 48 hours, if your building flooded, or if your internet service failed for a week.

Once you've mapped the scenarios, rank them by likelihood and impact. This isn't about preparing for every possible event — it's about knowing which ones would hit hardest so you can prioritize your resources.

In practice: According to the Minnesota Department of Health, every Minnesota county faces disaster risk — all 87 have been declared Presidential disaster areas at least once since 1965. No location in the Twin Cities metro is truly exempt.

Write a Plan That's Specific and Role-Assigned

An effective emergency response plan covers evacuation procedures, communication protocols, and clearly assigned employee responsibilities. Generic plans don't hold up under pressure — yours needs to name who does what, not just describe what should happen.

The SBA advises that every plan should be tailored to your specific operations and organized by priority level. The SBA's Business Resilience Guide can help you anticipate which disruptions would hit your business hardest before one ever strikes.

If you're starting from scratch, free continuity plan templates from Ready.gov cover communications, IT recovery, and continuity planning — ready-made frameworks you can adapt to your own situation immediately.

Establish an Emergency Communication System

Your emergency communication system is the pre-planned chain of contact for employees, customers, and key vendors — and it needs to exist before you need it, not during.

Decide in advance: who notifies staff about closures or evacuations? Who handles customer communications during an extended shutdown? How will you reach suppliers? Document these answers somewhere accessible outside your physical building. A shared cloud document or a printed copy stored offsite both work — the point is that the information survives whatever takes your primary location offline.

Document and Distribute Your Emergency Procedures

Getting your procedures into employees' hands means more than a shared digital folder. Print physical copies of evacuation routes, emergency contacts, and role assignments, and post them where people will actually see them.

PDF format is the most reliable option for distributing print-ready emergency documents — it renders consistently across devices and prevents accidental edits. If your evacuation map or floor plan lives as a PNG image file, you may find this useful: Adobe Acrobat's online converter turns PNG files into PDFs by dragging and dropping them into the browser, with no software installation required.

Back Up the Data Your Business Runs On

Business continuity depends on access to critical information: customer records, financial data, vendor contracts, and insurance documents. If your building becomes inaccessible or your local systems fail, you need to know where that data lives and how quickly you can recover it.

Back up essential files to the cloud or a secure offsite location on a regular schedule. Test your restoration process at least once a year. Knowing you can actually recover your data is the difference between a temporary disruption and a permanent shutdown.

Train Employees and Stock Emergency Supplies

A plan no one knows about offers no protection. Run training sessions at least annually covering evacuation routes, emergency contacts, first aid basics, and how to use any safety equipment on-site. Assign specific roles beforehand: who takes headcount after an evacuation, who handles customer communications, who secures the building.

Keep essential supplies on hand: first aid kits, flashlights, batteries, and a supply of water and non-perishable food. In a Twin Cities winter, a storm that keeps employees in the building overnight isn't a far-fetched scenario — it's a reasonable thing to plan for.

Review Your Plan — and Check Your Insurance

Emergency plans go stale. Review yours at least annually and update it whenever your staffing, vendors, or operations change significantly.

Insurance deserves the same attention. The Minnesota Department of Public Safety warns that minor disruptions can close businesses — even a power outage or small fire can change a successfully run business into an out-of-business one without continuity planning and adequate coverage in place. Yet the National Association of Insurance Commissioners estimates that only 30–40% carry interruption coverage, leaving most small businesses financially exposed when a disaster forces a temporary shutdown.

Your Next Step as a Cottage Grove Area Business

The Cottage Grove Area Chamber of Commerce has been connecting local businesses since 1968, and that network is one of your most practical emergency resources. Staying connected to your business community means faster information sharing and mutual support when disruptions hit — whether that's a neighbor covering for a business during a closure or a timely update through the Chamber's blog and events.

Start with one free federal framework, customize it to your operations, and share it with your team. The goal isn't a perfect plan — it's a real one that everyone knows and can use.

 

Scroll To Top